Termini e condizioni del servizio
These Terms & Conditions apply to your use of acupuncture93.com and to purchases made through our online store.
By using our website or placing an order, you agree to these Terms.
1. About Us
This website is operated by:
M2 SRL
Via Martiri delle Foibe, 2/1
35010 Vigonza (PD), Italy
P.IVA: 05473540283
Customer Support: support@m2distribution.com
2. Use of Our Website
You may use our website for personal and lawful purposes only.
You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use our content without permission.
3. Products
We make reasonable efforts to ensure that product descriptions, images, colors, sizes and other information are accurate.
Colors may appear slightly different depending on your device or screen.
Product availability may change without notice.
4. Orders
When you place an order, you are making an offer to purchase the products selected by you.
We will send you an order confirmation by email. The purchase contract is formed when we accept your order.
We may refuse or cancel an order for reasonable reasons, including product unavailability, obvious pricing errors or suspected fraudulent activity.
If an order is cancelled after payment, we will refund the amount paid.
5. Prices and Payment
All prices are shown in euros and include applicable VAT where required.
Any applicable shipping costs will be displayed before you complete your order.
Payment must be completed using one of the payment methods available at checkout.
6. Delivery and Risk of Loss
We will ship your order to the delivery address provided at checkout.
Estimated delivery times are shown during the ordering process. Delivery may take longer due to circumstances outside our reasonable control.
For consumer purchases, the risk of loss or damage passes to you when you receive the products.
If your order is lost or does not arrive, please contact us at support@m2distribution.com. We will assist you with the delivery issue.
If you independently choose a carrier that was not offered by us, different rules may apply.
7. Returns and Right of Withdrawal
If you are a consumer in the European Union, you generally have the legal right to withdraw from your purchase within 14 days, subject to applicable law.
Our Return & Refund Policy explains the complete rules regarding withdrawal, returns, refunds and return shipping costs.
Nothing in these Terms affects your statutory consumer rights.
8. Defective, Damaged or Incorrect Products
If you receive a defective, damaged or incorrect product, please contact us at support@m2distribution.com before returning it.
Consumers have statutory rights regarding products that do not conform to the purchase contract.
For more information about returns and refunds, please refer to our Return & Refund Policy.
9. Legal Guarantee
For consumers, products are covered by the applicable legal guarantee of conformity under EU and Italian law.
Where a product does not conform to the purchase contract, you may have the right to appropriate remedies provided by applicable law.
Nothing in these Terms limits your statutory consumer rights.
10. Intellectual Property
All content on this website, including trademarks, logos, photographs, graphics, designs, text and product images, belongs to M2 SRL, Acupuncture 1993 or their respective rights holders.
You may not copy, reproduce, distribute, modify or commercially use our content without prior written permission.
11. Website Availability
We try to keep our website accurate, secure and available, but we cannot guarantee that it will always be error-free or uninterrupted.
We may update, modify or remove website content or products at any time.
12. Privacy and Cookies
Your personal data is handled in accordance with our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
13. Liability
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
In particular, nothing in these Terms limits your statutory consumer rights.
14. Governing Law
These Terms are governed by Italian law, without affecting any mandatory consumer protections that apply to you under the laws of your country of residence.
If you are a consumer, you may benefit from mandatory rights and protections provided by applicable EU consumer law.
15. Contact Us
If you have any questions about these Terms or your order, please contact us: