Informativa sulle spedizioni
We currently ship within Italy and to other countries in the European Union.
Delivery times are estimates and may vary depending on the destination, carrier and other circumstances.
1. Shipping Rates and Estimated Delivery Times
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Italy | 3–5 business days | €8.99 |
| Other EU countries | 4–7 business days | €12.99 |
Shipping to countries outside the European Union is currently not available.
2. Order Processing
Orders usually require 2–4 business days to be prepared before shipment.
This includes stock confirmation, quality inspection and preparation of your order.
Once your order has been shipped, you will receive a shipping confirmation by email, including tracking information where available.
3. Delivery Time
The estimated delivery time starts when your order is dispatched from our warehouse, not when the order is placed.
Delivery times are estimates only and may vary depending on the destination, carrier, customs procedures and other circumstances outside our reasonable control.
4. Delivery Address
Please make sure that your shipping address, telephone number and other delivery information are correct when placing your order.
If an order cannot be delivered because the information provided by the customer is incorrect or incomplete, additional delivery or return costs may apply where permitted by law.
If a package cannot be delivered because the recipient is unavailable, refuses delivery or does not collect the package from an available pickup point, please contact us at support@m2distribution.com as soon as possible.
5. Customs and Taxes
For shipments within the European Union, no customs duties or import taxes are normally charged.
Any applicable taxes or charges will be displayed at checkout where relevant.
6. Delayed or Missing Orders
If your order is significantly delayed or does not arrive, please contact us at support@m2distribution.com.
We will assist you in investigating the shipment with the relevant carrier.
For consumer purchases, nothing in this Shipping Policy limits your statutory rights regarding delivery, cancellation, refunds or other consumer protections.